What do you think? Is it a Complaints Channel?

It is the means through which suspicions of conduct contrary to the Code of Ethics and Corporate Policies will be communicated.

How does it work?

• There is a form to proceed to file a complaint, of any conduct that is contrary to the regulations or to the codes of ethics or policies of the organization by all the personnel of the Corporation. , suppliers or other agents related to the performance of our activities.
• If you wish, the report can be anonymous. By completing the form, you will not be Your e-mail, telephone number or any other data that identifies you will not be reflected. It is done through a system that allows absolute confidentiality.
• It can be used. It should be attached all the necessary documentation that supports the complaint, images, videos
• All the complaints received will be studied and investigated by the Committee on Criminal Investigation. of Compliance of Boluda Corporación Marítima, which will develop the necessary actions to clarify the truth or falsity of the complaint.

Composition of the Committee:

• You'll be here. composed of three people appointed by the organization
• External legal advisor.
• The committee is ready. will watch over for the protection of the rights of the accused and personal data.
• At the end of the investigation, the person in charge of the investigation will carry out the investigation. a report will be sent to the to the Committee Management, to take the appropriate measures.

Objectives of complaints:

• Detect illegal or irregular conduct.
• Access to the ethical channel for all our employees and third parties.
• Guarantee confidentiality and anonymity.
• Properly protect the consultant or whistleblower as a fundamental part of the organization's culture of compliance.
• Reception and treatment of queries or complaints about irregularities or breaches of regulations, committed by employees or stakeholders
• Protect sensitive information for our Academic institution.
• Preserve reputation.
• Build trust with our stakeholders.
• Improve internal processes.

Warranty of the complainant:

• Complainants will be informed of the purpose and operation of the ethical channel.
• Complaints filed can be anonymous (at the complainant's choice), it is not necessary to include the identity of the complainant, nor the department from which the complaint comes, nor any information that allows you to be identified.
• Strictly confidential, only the people who manage the channel will have access to the report and only they will communicate with the reporter.
• No retaliation for reporting in good faith.
• The whistleblower may file a complaint. You can exercise your Rights of access, rectification, opposition, deletion (“right to be forgotten”), limitation of treatment, portability and not being subject to individualized decisions.